Last Updated: July 27, 2026
Smartcape Innovations (“Smartcape,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website and clients who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name, and any other information you voluntarily provide through contact forms, service inquiries, or account registration.
- Payment Information: When you purchase a service or product, payment details are processed through secure third-party payment processors. Smartcape does not store full payment card details on our servers.
- Technical Information: IP address, browser type, device information, pages visited, and time spent on our site, collected automatically through cookies and analytics tools.
- Project Information: Any files, content, or business details you share with us in the course of a project engagement.
How We Use Your Information
We use collected information to:
- Provide, operate, and improve our services
- Respond to inquiries and provide customer support
- Process payments and manage service agreements
- Send updates, invoices, and project-related communications
- Improve our website through analytics and performance monitoring
- Comply with legal obligations
We do not sell your personal information to third parties.
Sharing of Information
We may share information with:
- Service Providers: Third parties who assist with hosting, payment processing, analytics, or communication tools, under confidentiality obligations.
- Legal Requirements: When required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, client information may be transferred as part of that transaction.
Cookies and Tracking
Our website uses cookies to enhance user experience, analyze site traffic, and understand visitor behavior. You can disable cookies through your browser settings, though this may affect site functionality.
Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal and project information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law or contractual obligations.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
[email protected] | HNO DK 24, Near Mamo Plaza, Abrepo, Kumasi, Nana Ansah Close, Ghana